Klara Frequently Asked Questions

Yes, an expert member of our CSM (Customer Success Manager) team is dedicated to you, and will help you get to grips with the platform, set its parameters and use it throughout.

Klara is a SaaS solution whose cost depends on the number of users tracked. We offer monthly or annual subscriptions, depending on your needs.

Of course, the platform interfaces with the tools in your HRIS environment (Workday, SuccessFactors, TalentSoft, ...), LMS, CRM, ... We also offer SSO connections to facilitate access to the platform for all users.

The Klara platform is currently available as SaaS (directly on the Internet) and therefore does not need to be downloaded. With this system, the tool offers additional security via an SSO connection.

Klara provides a dedicated space for each employee, with the accreditations and authorizations you have assigned to them. Each employee can have a clear view of his or her development, follow-up and individualized career path.

Klara's support enables you to truly digitalize all your processes and booklets. Our aim is to make it as easy as possible for you to get started, so we can offer to take over your paper and Excel documents in just a few weeks.

Klara is aimed at all employees. Our main contacts are currently the training, talent management and HR development teams, as well as all the teams who help employees achieve operational excellence.

Process automation, platform customization, data-visualization and a collaborative space are Klara's real added values. Through unique support, expertise and collaboration, we offer our customers and partners a real human adventure.

When the platform is deployed, each indicator can be customized according to your needs and challenges.

Klara is a platform that complements HRIS. Klara is a tool that systematically integrates with our customers' HRIS, to automatically retrieve employee data, in particular the management of people joining and leaving the company, to avoid having to do this work manually. This avoids double data entry between the HRIS and Klara.

Klara is not an LMS either, but complements this tool, in particular to measure the impact of the training actions implemented. Klara is not designed to make content available, but rather to make access to it more relevant to the employee's career path, and to track the development of employee skills in relation to the training courses they attend via the LMS. This connection is made via API, enabling automated tracking.

Business teams (HR, Talent Management, Training, or even managers in the field) can modify and configure the platform as they see fit. Customize your campaigns, integrate the validation criteria you want, your objective levels, but also the terms specific to your company. You can also create groups to filter information intelligently.

The platform is SaaS-based, so it can be accessed from anywhere in the world. For example, we are working on tracking employees around the world.

The servers are hosted in France (in Gravelines) by OVHCloud France.

Klara is officially GDPR compliant, respecting the 3 fundamental principles: the logic of accountability, co-responsibility of subcontractors and privacy by design.

Of course, the platform allows you to export your data in CSV or Excel format. All graphs visible on the platform can also be exported in PDF format.

As a SaaS solution, the platform is available as soon as the project has been validated with our contacts. The set-up time (tool configuration, questionnaire creation, data integration and support) takes between 4 and 6 weeks.

Yes, the Klara platform enables you not only to create individual development plans for your employees, but also to include all stakeholders in this process, making it a collaborative one. The platform also enables you to monitor the progress of these development plans, notably by setting objectives, and being able to track precisely whether or not these objectives have been achieved over time.

Yes, post-training follow-up is a key feature of the platform, enabling you to determine whether skills have been fully, partially or not at all acquired. It also enables employees to provide feedback and analyze the quality of the training they have received.

This is the added value of the platform. Your data is fed back via individual or collective graphs, and determines not only the level of commitment of your employees, but also the impact of the development initiatives implemented. Different levels of analysis allow you to go into greater or lesser detail, depending on your needs.